Shopping Cart (0)
Close
Terms & Conditions
Welcome to Two Moms. These Terms & Conditions (“Terms”) govern your use of our website https://twomoms.in/ (“Website”), including the purchase of our products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our Website.
1. General
The Website is owned and operated by Two Moms Foods Private Limited (“we,” “us,” or “our”).
By purchasing products or using our services, you accept these Terms and our Privacy Policy.
We reserve the right to update or modify these Terms at any time without prior notice.
2. Eligibility
You must be at least 18 years old or accessing the Website under the supervision of a parent/guardian.
By placing an order, you confirm that all details you provide are true, accurate, and complete.
3. Products & Orders
All products listed on the Website are subject to availability.
Images of products are for representation only; actual products may vary.
We reserve the right to cancel or refuse any order at our discretion.
Once an order is confirmed, it cannot be modified.
4. Pricing & Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to revise prices without prior notice.
Payments must be made through approved online payment gateways on our Website.
In case of payment failure, orders will not be processed.
5. Shipping & Delivery
We deliver products only to locations mentioned during checkout.
Delivery times are estimates and may vary due to unforeseen circumstances.
Risk of loss passes to you upon delivery of goods to the provided address.
6. Refunds & Returns
Due to the perishable nature of food products, returns are generally not accepted.
Spoiled/damaged products must be reported within 2 days of delivery by emailing care@twomoms.in with order details and proof (photos/videos).
Refunds/replacements will be processed as per our Refund & Returns Policy.
7. User Responsibilities
By using our Website, you agree:
Not to misuse the Website for illegal or unauthorized purposes.
Not to attempt to gain unauthorized access to the Website or servers.
To provide accurate information when making an order or inquiry.
8. Intellectual Property
All content on this Website (text, images, logos, recipes, graphics, etc.) is owned by or licensed to Two Moms.
You may not reproduce, distribute, or exploit our content without prior written consent.
9. Limitation of Liability
We make every effort to ensure accuracy of product information; however, we do not warrant that descriptions, colors, or other content are error-free.
To the fullest extent permitted by law, Two Moms shall not be liable for any damages arising out of the use or misuse of our products or Website.
10. Indemnification
You agree to indemnify and hold harmless Two Moms and its affiliates, employees, and partners from any claims, damages, or liabilities arising from your use of the Website or violation of these Terms.
11. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in [Haldwani/Nainital].
12. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
📧 Email: care@twomoms.in
🌐 Website: https://twomoms.in/
